Shipping policy
At Lilies Place, we are committed to getting your order to you as quickly and carefully as possible.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During collection launches, promotions, or holidays, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: Delivery times vary based on the shipping option selected at checkout.
Please note that delivery times are estimates and are not guaranteed.
Lost or Delayed Packages
Lilies Place is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control. If your tracking shows your package has been delivered but you have not received it, please contact the shipping carrier first.
For assistance, please contact info@shopliliesplace.com.